Shipping Policy

Processing Time All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Delivery times vary depending on your location and the supplier fulfilling your order.

Shipment Tracking Once your order has shipped, you will receive an email with tracking information. Please allow 24-48 hours for tracking to update.

Delays We are not responsible for delays caused by carriers or customs. If your order hasn't arrived within the estimated timeframe, please contact us at [your email address].

Lost or Stolen Packages Stone & Stem is not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact the carrier directly to file a claim.

Contact Us For shipping questions, reach us at [customer support@getstonepetal.com